Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Hermanos ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our congregation management application.

This app is not affiliated with, endorsed by, or officially connected to Watchtower Bible and Tract Society of Pennsylvania or any related entity.

2. Information We Collect

2.1 Account Information

When your congregation elders create an account for you, we collect:

  • Name and contact information (email, phone number)
  • Congregation affiliation
  • Role within the congregation (publisher, elder, ministerial servant, etc.)
  • Account credentials (username and encrypted password)

2.2 Field Service Data

Information you voluntarily submit:

  • Monthly field service reports (hours, placements, return visits, Bible studies)
  • Territory work records (addresses visited, notes, dates)
  • Personal comments and notes

2.3 Meeting and Assignment Data

  • Meeting assignments (talks, prayers, readings)
  • Attendance records
  • Meeting schedules

2.4 Technical Information

  • Device information (type, operating system, version)
  • IP address and general location
  • App usage data and analytics
  • Crash reports and error logs

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the app's functionality
  • Generate field service reports for congregation administrators
  • Manage meeting assignments and schedules
  • Send notifications and reminders
  • Improve app performance and user experience
  • Provide technical support
  • Ensure security and prevent misuse

4. Information Sharing and Disclosure

4.1 Within Your Congregation

Your field service reports and certain personal information are shared with authorized congregation administrators (elders and ministerial servants) for legitimate congregation purposes.

4.2 No Third-Party Selling

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.3 Service Providers

We may share information with trusted service providers who assist us in:

  • Cloud hosting and data storage
  • Analytics and performance monitoring
  • Push notification services

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.4 Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of data at rest
  • Secure authentication and password hashing
  • Role-based access controls
  • Regular security updates and patches
  • Secure cloud infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access Your Data

You can view and download your personal data from within the app.

6.2 Update Information

You can update your contact information and preferences in the app settings.

6.3 Request Deletion

You may request deletion of your account and data by contacting your congregation administrators or our support team at suporte@hermanos.site. Please note that some information may be retained for legal or administrative purposes.

6.4 Opt-Out of Notifications

You can disable push notifications in your device settings or app preferences.

7. Children's Privacy

Our app may be used by minors who are congregation members. We do not knowingly collect information from children under 13 without parental or guardian consent. Parents or guardians should supervise their children's use of the app.

8. International Users

If you access the app from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the app, you consent to such transfers.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you or your congregation administrators request account deletion, we will delete or anonymize your personal information, except where retention is required for legal, accounting, or security purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new Privacy Policy in the app and on our website
  • Sending an in-app notification
  • Updating the "Last Updated" date at the top of this policy

Your continued use of the app after changes become effective constitutes acceptance of the revised policy.

11. Cookie Policy

Our website and web app use cookies and similar technologies to:

  • Remember your preferences (theme, language)
  • Maintain your login session
  • Analyze site traffic and usage

You can control cookies through your browser settings.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

13. Your California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information we collect and how it's used
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at suporte@hermanos.site.

14. European Users (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, contact us at suporte@hermanos.site.

Questions? Contact our support team at suporte@hermanos.site or visit our Support Page.